9AM - 5PM Monday - Friday
Saturday - Sunday and Public Holiday – Closed
If you are experiencing a life-threatening emergency, please call an ambulance immediately.
At TownMed Community Clinic, all consultations with your doctor are by appointment. However, we strive to accommodate urgent or unexpected situations whenever possible. Standard appointments are 10-15 minutes. If you need additional time to discuss multiple concerns or require appointments for family members, please let our reception team know so we can arrange longer or separate sessions.
Same-day appointments are usually available. Please note that for privacy reasons, reception staff cannot provide test results over the phone. Thank you for your understanding.
We welcome all new patients to TownMed Community Clinic. If you have multiple medical concerns, kindly inform our reception team so they can schedule an appropriate consultation time with your doctor, ensuring all your needs are properly addressed. All new patients attend nurse first.
If you have concerns about your doctor or TownMed Community Clinic, please speak with your doctor or the Practice Manager. Alternatively email the reception or feedback box in reception
We welcome any suggestions to improve our services and facilities. Feel free to discuss your ideas with reception, the Practice Manager, or your doctor.